OptionalfinanceIndicates poor finance management skills.
OptionalpoorIndicates poor digital skills (limited use of or access to digital devices).
OptionalpoorIndicates poor language skills.
OptionalpoorIndicates issues with reading or writing.
Competence-related vulnerabilities.
Captures circumstances where the customer's literacy, language proficiency, financial knowledge, or digital skills may make them more susceptible to financial harm or hinder informed decision-making about financial products and services.