Lift All Restrictions
DELETE/customers/:customerId/restrictions
Drops all restrictions placed by the partner.
The response returns the remaining restriction of the customer.
Note! Please note, that even if all restrictions placed by the Merchant are lifted, there still might be active restrictions set by Paysafe, which cannot be removed by the Partner via the API.
Request
Path Parameters
Possible values: <= 20 characters
Id of the customer on which the restriction is placed.
Responses
- 200
- 404
- 500
OK
- application/json
- Schema
- Example (from schema)
- ALL_TRANSACTIONS
Schema
Array [
- ALL_TRANSACTIONS - Block all types of transactions.
- OUTGOING_TRANSACTIONS - Block withdrawals and send money transactions.
- INCOMING_TRANSACTIONS - Block all types of bank ( ACH, bankwire) and card deposits, including EFT deposits; received money from other customers and merchants; sell crypto and stocks.
- SEND_MONEY - Block all send money transactions to other customers and merchants.
- INCOMING_TRANSACTIONS_AND_SEND_MONEY - Block all types of bank ( ACH, bankwire) and card deposits, including EFT deposits; received money from other customers and merchants; sell crypto and stocks. Block all send money transactions to other customers and merchants.
- CARD_DEPOSITS - Block all deposit made by card.
- CARD_AND_ACH_DEPOSITS - Block all deposit made by card and ACH bank deposits.
- DEPOSITS - Block all types of bank ( ACH, bankwire) and card deposits, including EFT deposits.
- OUTGOING_TRANSACTIONS_AND_CARD_DEPOSITS - Block withdrawals and send money transactions and all card deposits.
- OUTGOING_TRANSACTIONS_AND_ACH_DEPOSITS - Block all types of withdrawals (including ATM and POS trn with prepaid card) and ACH deposits.
- DEPOSITS_AND_WITHDRAWALS - Bocks all withdrawals and deposits.
- CRYPTO_TRANSACTIONS - Block all crypto trn including buy and sell, received and send crypto.
- OTHER - Other restrictions.
- RISK_CONTROLS - The reason for setting up the restriction requires additional risk checks to the end-customer's account.
- COMPLIANCE - The reason for setting up the restriction is related to the customer's due diligence and requires an additional compliance check of the end-customer's account.
- CLOSE_ACCOUNT - Account closure.
- DUPLICATE_ACCOUNT - The reason for setting up the restriction shows that the same person already exists as the account owner.
- KYC - The reason for setting up the restriction is related to the customer's KYC verification and requires KYC document submissions.
- NO_SERVICE_COUNTRY - No service country.
- PREPAID_CARD_CHARGEBACK - Pre-paid card chargeback.
- T_C_ABUSE - Terms & Conditions Abuse
- TERMINATED - Account terminated.
- UNDER_18 - Customer under 18.
- MERCHANT_REQUEST - Merchant placed the restriction.
- CONFIRM_TXN_ACTIVITY - Contact customer to confirm pre-paid card transactional activities.
- OTHER - Other reason.
]
Possible values: <= 20 characters
Customer Id
restrictions
object[]
Possible values: [ALL_TRANSACTIONS
, OUTGOING_TRANSACTIONS
, INCOMING_TRANSACTIONS
, SEND_MONEY
, INCOMING_TRANSACTIONS_AND_SEND_MONEY
, CARD_DEPOSITS
, CARD_AND_ACH_DEPOSITS
, DEPOSITS
, OUTGOING_TRANSACTIONS_AND_CARD_DEPOSITS
, OUTGOING_TRANSACTIONS_AND_ACH_DEPOSITS
, DEPOSITS_AND_WITHDRAWALS
, CRYPTO_TRANSACTIONS
, OTHER
]
Represents the name of a restriction applied to a customer wallet.
Possible values: [RISK_CONTROLS
, COMPLIANCE
, CLOSE_ACCOUNT
, DUPLICATE_ACCOUNT
, KYC
, NO_SERVICE_COUNTRY
, PREPAID_CARD_CHARGEBACK
, T_C_ABUSE
, TERMINATED
, UNDER_18
, OTHER
, CONFIRM_TXN_ACTIVITY
, MERCHANT_REQUEST
]
Reason for placing the restriction.
Possible values: [CONTACT_CUSTOMER_SERVICE
, KYC_VERIFICATION
, SUBMIT_ID
, SUBMIT_SSN_CARD
, SECOND_FORM_OF_ID
, SUBMIT_AD
, PEP_DECLARATION
, BANK_ACCOUNT_VERIFICATION
, WAIT
, NO_REMEDIATION
, COMPLETE_ONBOARDING
, NATIONALITY
, OTHER
]
Actions to be completed in order to resolve
Represents RFC 3339, section 5.6 date-time.
Possible values: <= 36 characters
Restriction id
{
"id": "315860580",
"restrictions": [
{
"name": "ALL_TRANSACTIONS",
"reason": "RISK_CONTROLS",
"requiredActions": [
"CONTACT_CUSTOMER_SERVICE"
],
"creationTime": "2021-07-15T17:54:12Z",
"id": "084666a4-cd47-40c1-afe2-4a575e341d59"
}
]
}
{
"id": "315860580",
"restrictions": [
{
"name": "ALL_TRANSACTIONS",
"reason": "RISK_CONTROLS",
"requiredActions": [
"CONTACT_CUSTOMER_SERVICE"
],
"creationTime": "2021-07-15T17:54:12Z",
"id": "084666a4-cd47-40c1-afe2-4a575e341d59"
}
]
}
Not Found
- application/json
- Schema
- Example (from schema)
- CUSTOMER_NOT_FOUND
Schema
Array [
]
error
object
Represents details of an error.
The error code.
The description of the error.
Details for the errors of any parameter value.
fieldErrors
object[]
List of field errors associated with the main error.
Identifies the JSON request field.
The problem associated with the field.
{
"error": {
"code": "string",
"message": "string",
"details": [
"string"
],
"fieldErrors": [
{
"field": "string",
"error": "string"
}
]
}
}
{
"error": {
"code": "DW-NO-SUCH-CUSTOMER",
"message": "Customer was not found",
"details": [
"No customer matching the provided customerId was found."
]
}
}
Internal Server Error
- application/json
- Schema
- Example (from schema)
- INTERNAL_SERVER_ERROR
Schema
Array [
]
error
object
Represents details of an error.
The error code.
The description of the error.
Details for the errors of any parameter value.
fieldErrors
object[]
List of field errors associated with the main error.
Identifies the JSON request field.
The problem associated with the field.
{
"error": {
"code": "string",
"message": "string",
"details": [
"string"
],
"fieldErrors": [
{
"field": "string",
"error": "string"
}
]
}
}
{
"error": {
"code": "DW-INTERNAL-SERVER-ERROR",
"message": "Internal Server Error",
"details": [
"There was an error while processing the operation"
]
}
}