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Lift All Restrictions

DELETE 
/customers/:customerId/restrictions

Drops all restrictions placed by the partner.

The response returns the remaining restriction of the customer.

Note! Please note, that even if all restrictions placed by the Merchant are lifted, there still might be active restrictions set by Paysafe, which cannot be removed by the Partner via the API.

Request​

Path Parameters

    customerId stringrequired

    Possible values: <= 20 characters

    Id of the customer on which the restriction is placed.

Responses​

OK

Schema

    id string

    Possible values: <= 20 characters

    Customer Id

    restrictions

    object[]

  • Array [

    • name RestrictionName (string)required

    Possible values: [ALL_TRANSACTIONS, OUTGOING_TRANSACTIONS, INCOMING_TRANSACTIONS, SEND_MONEY, INCOMING_TRANSACTIONS_AND_SEND_MONEY, CARD_DEPOSITS, CARD_AND_ACH_DEPOSITS, DEPOSITS, OUTGOING_TRANSACTIONS_AND_CARD_DEPOSITS, OUTGOING_TRANSACTIONS_AND_ACH_DEPOSITS, DEPOSITS_AND_WITHDRAWALS, CRYPTO_TRANSACTIONS, OTHER]

    Restrictions applied to customer wallet.

    • ALL_TRANSACTIONS - Block all types of transactions.
    • OUTGOING_TRANSACTIONS - Block withdrawals and send money transactions.
    • INCOMING_TRANSACTIONS - Block all types of bank ( ACH, bankwire) and card deposits, including EFT deposits; received money from other customers and merchants; sell crypto and stocks.
    • SEND_MONEY - Block all send money transactions to other customers and merchants.
    • INCOMING_TRANSACTIONS_AND_SEND_MONEY - Block all types of bank ( ACH, bankwire) and card deposits, including EFT deposits; received money from other customers and merchants; sell crypto and stocks. Block all send money transactions to other customers and merchants.
    • CARD_DEPOSITS - Block all deposit made by card.
    • CARD_AND_ACH_DEPOSITS - Block all deposit made by card and ACH bank deposits.
    • DEPOSITS - Block all types of bank ( ACH, bankwire) and card deposits, including EFT deposits.
    • OUTGOING_TRANSACTIONS_AND_CARD_DEPOSITS - Block withdrawals and send money transactions and all card deposits.
    • OUTGOING_TRANSACTIONS_AND_ACH_DEPOSITS - Block all types of withdrawals (including ATM and POS trn with prepaid card) and ACH deposits.
    • DEPOSITS_AND_WITHDRAWALS - Bocks all withdrawals and deposits.
    • CRYPTO_TRANSACTIONS - Block all crypto trn including buy and sell, received and send crypto.
    • OTHER - Other restrictions.
    reason RestrictionReason (string)required

    Possible values: [RISK_CONTROLS, COMPLIANCE, CLOSE_ACCOUNT, DUPLICATE_ACCOUNT, KYC, NO_SERVICE_COUNTRY, PREPAID_CARD_CHARGEBACK, T_C_ABUSE, TERMINATED, UNDER_18, OTHER, CONFIRM_TXN_ACTIVITY, MERCHANT_REQUEST]

    Reason for placing the restriction.

    • RISK_CONTROLS - The reason for setting up the restriction requires additional risk checks to the end-customer's account.
    • COMPLIANCE - The reason for setting up the restriction is related to the customer's due diligence and requires an additional compliance check of the end-customer's account.
    • CLOSE_ACCOUNT - Account closure.
    • DUPLICATE_ACCOUNT - The reason for setting up the restriction shows that the same person already exists as the account owner.
    • KYC - The reason for setting up the restriction is related to the customer's KYC verification and requires KYC document submissions.
    • NO_SERVICE_COUNTRY - No service country.
    • PREPAID_CARD_CHARGEBACK - Pre-paid card chargeback.
    • T_C_ABUSE - Terms & Conditions Abuse
    • TERMINATED - Account terminated.
    • UNDER_18 - Customer under 18.
    • MERCHANT_REQUEST - Merchant placed the restriction.
    • CONFIRM_TXN_ACTIVITY - Contact customer to confirm pre-paid card transactional activities.
    • OTHER - Other reason.
    requiredActions RequiredAction (string)[]

    Possible values: [CONTACT_CUSTOMER_SERVICE, KYC_VERIFICATION, SUBMIT_ID, SUBMIT_SSN_CARD, SECOND_FORM_OF_ID, SUBMIT_AD, PEP_DECLARATION, BANK_ACCOUNT_VERIFICATION, WAIT, NO_REMEDIATION, COMPLETE_ONBOARDING, OTHER]

    Actions to be completed in order to resolve

    creationTime date-time

    Represents RFC 3339, section 5.6 date-time.

    id stringrequired

    Possible values: <= 36 characters

    Restriction id

  • ]

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