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Create Withdrawal

POST 
/v2/customers/:customerId/withdrawals

Create withdrawal for the current customer.

Withdrawals are created in PREVIEW state.

The following parameters are required:

  • currency - withdrawal currency
  • amount - withdrawal amount in currency minor units
  • paymentOption - withdrawal payment option must be one of the available payment options provided by GET /profile/withdrawals/options
  • paymentInstrumentReference - provide reference to existing verified payment instrument provided by GET /profile/instruments
  • deviceInfo - should provide valide appType and profiling session id.

Optional parameters:

  • merchantRefNum - should be provided by the partner if he desires to match with objects in his backend system.

Withdrawals in PREVIEW state do not create actual transaction in Paysafe Wallet system. It allows to check withdrawal parameters and display the fees.

To move the payment forward you must request status change using POST /profile/withdrawals/{withdrawalId}/status. This will perform the required validations and move the withdrawal in PENDING state.

{
   "status": "PENDING"
}

To confirm the withdrawal for execution use POST /profile/withdrawals/{withdrawalId}/status:

{
   "status": "PROCESSING"
}

Request​

Path Parameters

    customerId stringrequired

    Customer Id.

Body

required

    amount int64required

    withdrawal amount in currency minor units.

    currencyCode Currency (string)required

    Possible values: >= 3 characters and <= 3 characters

    Currency alphabetic code as specified by ISO 4217

    paymentInstrumentReference

    object

    Represents a reference to a Payment Instrument, used for Deposit or Withdrawal.

    id stringrequired

    Instrument identifier.

    instrumentType InstrumentType (string)required

    Possible values: [SEPA_BANK_ACCOUNT, UK_BANK_ACCOUNT, US_BANK_ACCOUNT, CCI_BANK_ACCOUNT, CARD]

    Represents the type of the instrument.

    | Value | Description| |---|---| | SEPA_BANK_ACCOUNT| SEPA Bank account | | UK_BANK_ACCOUNT | UK Bank account | | US_BANK_ACCOUNT | US Bank account | | CCI_BANK_ACCOUNT | CCI Bank account | | CARD | Card |

    merchantRefNum MerchantReferenceNumber (string)

    Possible values: <= 255 characters

    This is the merchant reference number created by the merchant and submitted as part of the request. It must be unique for each request and allows cross referencing objects from merchant system to embedded wallet objects.

    deviceInfo

    object

    Provides information about the device that the end-customer uses to access the service.

    appType stringrequired

    Possible values: [WEB_APP, MOBILE_APP, API]

    threatMetrixSessionId string

    Possible values: <= 100 characters

    ThreatMetrics session id.

    customerIp string

    Customer IP Address.

    paymentProperties

    object[]

    List of payment option specific properties.

  • Array [

    • key PaymentPropertyKey (string)

    Possible values: [CARD_CVV, CARD_SAVE_INSTRUMENT, SAVE_RECIPIENT, PAYMENT_CONFIRMATION]

    Payment property key. Defines available payment property key and their meaning.

    Card payment properties:

    • CARD_CVV - Card CVV is required to confirm the card payment during deposit.
      • Valid value: 123
    • CARD_SAVE_INSTRUMENT - The user agrees to save the card for further payments.
      • Valid value: true
    • PAYMENT_CONFIRMATION - For PCI-DSS level 3 partners card information is collected in Paysafe hosted interface. |Valid values|Description| |---|---| |EMBEDDED|Default The payment is confirmed in the hosted Paysafe interface | |OUTSOURCED| The payment flow is returned to caller after collection of card data|
    value string

    The value of the payment property.

  • ]

    • paymentOption CustomerPaymentOptionType (string)required

    Possible values: [RAPID_TRANSFER, BANK_TRANSFER, CARD, PAYSAFECASH, PAGO_EFECTIVO]

    Payment option requested by customer.

    fees

    object[]

    Customer fees attached to the transaction.

  • Array [

    • amount int64required

    Default value: 0

    Amount of the merchant payment, in mintor units. If currency is not specified, then the main transaction currency is used.

    currency Currency (string)

    Possible values: >= 3 characters and <= 3 characters

    Currency alphabetic code as specified by ISO 4217

    paymentReason FeePaymentReason (string)required

    Possible values: [MERCHANT_FEE, ATM_FEE, FX_FEE, PAYSAFE_FEE, OTHER_FEE, SENDER_FEE, RECIPIENT_FEE, DEPOSIT_FEE, WITHDRAWAL_FEE]

    Default value: OTHER_FEE

    Fee payment reason.

    • SENDER_FEE - Fee that will be applied to sender party of transfer collected into partner merchant wallet.
    • RECIPIENT_FEE - Fee that will be applied to recipient client of transfer collected into partner merchant wallet.
    • DEPOSIT_FEE - Fee charged for deposit transactions collected into partner merchant wallet.
    • WITHDRAWAL_FEE - Fee charged for withdrawal transactions collected into partner merchant wallet.
    • MERCHANT_FEE - Fee for the payment service collected into partner merchant wallet.
    • PAYSAFE_FEE - Fee collected by Paysafe for the provided payment service. Usually Paysafe Fee is not directly applied to customer transactions.
    • ATM_FEE - Fee for ATM service, when using prepaid cards.
    • FX_FEE - Fee applied, when payment requires currency exchange.
    • OTHER_FEE - It could be used for any additional, unspecified fees that may be applied to a transaction
    merchantId string

    The target merchant wallet id.

    recipientCurrency Currency (string)

    Possible values: >= 3 characters and <= 3 characters

    Currency alphabetic code as specified by ISO 4217

    merchantAccountId string

    The target account in which the payment is accepted. If not specified the account is determined by the main transaction currency.

  • ]

    • type ParticipantType (string)

    Possible values: [THIRD_PARTY, FIRST_PARTY]

    Default value: FIRST_PARTY

    Participant in the payment.

    description string

    Possible values: <= 50 characters

    Description of the payment.

    recipientReference string

    Withdrawal recipient id of ACTIVE withdrawal recipient for THIRD_PARTY withdrawals. If not specified during THIRD_PARTY Withdrawal creation, the withdrawal recipient must be specified during the first withdrawal step.

Responses​

Created

Schema

    amount int64required

    withdrawal amount in currency minor units.

    currencyCode Currency (string)required

    Possible values: >= 3 characters and <= 3 characters

    Currency alphabetic code as specified by ISO 4217

    paymentInstrumentReference

    object

    Represents a reference to a Payment Instrument, used for Deposit or Withdrawal.

    id stringrequired

    Instrument identifier.

    instrumentType InstrumentType (string)required

    Possible values: [SEPA_BANK_ACCOUNT, UK_BANK_ACCOUNT, US_BANK_ACCOUNT, CCI_BANK_ACCOUNT, CARD]

    Represents the type of the instrument.

    | Value | Description| |---|---| | SEPA_BANK_ACCOUNT| SEPA Bank account | | UK_BANK_ACCOUNT | UK Bank account | | US_BANK_ACCOUNT | US Bank account | | CCI_BANK_ACCOUNT | CCI Bank account | | CARD | Card |

    merchantRefNum MerchantReferenceNumber (string)

    Possible values: <= 255 characters

    This is the merchant reference number created by the merchant and submitted as part of the request. It must be unique for each request and allows cross referencing objects from merchant system to embedded wallet objects.

    paymentProperties

    object[]

    List of payment option specific properties.

  • Array [

    • key PaymentPropertyKey (string)

    Possible values: [CARD_CVV, CARD_SAVE_INSTRUMENT, SAVE_RECIPIENT, PAYMENT_CONFIRMATION]

    Payment property key. Defines available payment property key and their meaning.

    Card payment properties:

    • CARD_CVV - Card CVV is required to confirm the card payment during deposit.
      • Valid value: 123
    • CARD_SAVE_INSTRUMENT - The user agrees to save the card for further payments.
      • Valid value: true
    • PAYMENT_CONFIRMATION - For PCI-DSS level 3 partners card information is collected in Paysafe hosted interface. |Valid values|Description| |---|---| |EMBEDDED|Default The payment is confirmed in the hosted Paysafe interface | |OUTSOURCED| The payment flow is returned to caller after collection of card data|
    value string

    The value of the payment property.

  • ]

    • id stringrequired

    Withdrawal id generated during creation.

    accountId stringrequired
    customerId stringrequired
    slipId string

    Slip identifier. Slip contains list of transactions associated with the withdrawal operations.

    fundingTransactionId string

    Withdrawal funding transaction id.

    creationTime date-timerequired

    Represents RFC 3339, section 5.6 date-time.

    expirationTime date-time

    Represents RFC 3339, section 5.6 date-time.

    status Payment Status (string)required

    Possible values: [PREVIEW, PENDING, PROCESSING, COMPLETED, FAILED, CANCELLED, REFUNDED]

    The payment status:

    • PREVIEW - Payment preview.
    • PENDING - Payment transaction is created and further action is required by the customer.
    • PROCESSING - Payment is scheduled for processing by the payment provider.
    • COMPLETED - Payment is completed. Note that some transactions might be completed from Embedded Wallet point of view, but not from customer point of view, since money movement might take some time outside of the Embedded Wallet network.
    • FAILED - Payment has failed. Check STATUS_REASON property for details.
    • CANCELLED - Payment have been cancelled
    • REFUNDED - Payment has been refunded. Valid only for deposits.
    statusReason string

    Possible values: <= 60 characters

    Status reason for FAILED transaction.

    nextStatus Payment Status (string)[]

    Possible values: [PREVIEW, PENDING, PROCESSING, COMPLETED, FAILED, CANCELLED, REFUNDED]

    Provides the next possible status update the client can request, depending on the chosen payment type and option.

    action Payment Action (string)

    Possible values: [NONE, REDIRECT, SCA]

    Default value: NONE

    Specifies action required to complete to be able to continue to the next payment status:

    • NONE – No action is required, you can proceed to the next deposit status.
    • REDIRECT – The user must be redirected in order to complete a payment, for example, when an alternate payment method like Paysafecard is used.
    • SCA - The user must complete a Strong Customer Authentication (SCA) process.

    scaDetails

    object

    SCA authentication details, including information about the authentication process. It should be present in the response of any wallet operation that requires it due to PSD2 regulatory requirements.

    • Present in the response - operation requires SCA authentication, and the user should proceed with the SCA process.

    • Not present in the response - operation does not require SCA authentication and is authorized to proceed.

    eventId stringrequired

    The distinct identifier for the SCA authentication event.

    walletOperationId stringrequired

    The distinct identifier for the wallet operation. This identifier is used to associate the wallet operation with the SCA authentication event.

    authenticationMode SCA Authentication Mode (string)required

    Possible values: [OUTSOURCED, EMBEDDED, HYBRID]

    Mode of the Strong Customer Authentication (SCA) authentication process.

    • OUTSOURCED - The partner is responsible for handling the entire SCA process.
    • EMBEDDED - Paysafe is responsible for handling the entire SCA process, including user authentication and compliance with regulations like PSD2.
    • HYBRID - Paysafe manages the entire SCA process, excluding the communication with the end-user.

    availableVerifications

    object[]

    List of available verifications for the SCA authentication event. If none are specified, the user can proceed with any agreed-upon verification method.

  • Array [

    • method SCA Authentication Event Attempt Verification Method (string)required

    Possible values: [PASSWORD, PIN, PASSKEYS, OTP, BIOMETRIC]

    Method used for verifying the SCA authentication event attempt.

    • PASSWORD - A secret combination of characters, typically chosen by the user, used to authenticate their identity.
    • PIN - A numeric code, typically six digits, used to authenticate the user's identity.
    • PASSKEYS - A set of predefined keys or a pattern chosen by the user to authenticate their identity.
    • OTP - One-Time Password sent via SMS, email, or authenticator application to the user's registered device.
    • BIOMETRIC - Authentication based on unique physical characteristics of the user, such as fingerprint, facial recognition, or iris scan.
    channel SCA Authentication Event Attempt Verification Channel (string)

    Possible values: [SMS, EMAIL, AUTHENTICATOR, PUSH_NOTIFICATION]

    Channel used to send the verification method to the user.

    • SMS - Verification method sent via SMS to the user's registered device.
    • EMAIL - Verification method sent via email to the user's registered address.
    • AUTHENTICATOR - Verification method generated by an authenticator application installed on the user's device.
    • PUSH_NOTIFICATION - Verification method sent via the user's mobile device prompting them to approve or deny the authentication request.
    target string

    The destination for the verification mechanism (when available), such as the phone number or email address where the verification value will be delivered.

  • ]

    • creationTime date-timerequired

    Represents RFC 3339, section 5.6 date-time.

    expirationTime date-time

    Represents RFC 3339, section 5.6 date-time.

    paymentOption PaymentOptionType (string)

    Possible values: [RAPID_TRANSFER, BANK_TRANSFER, OFFLINE_BANK_TRANSFER, CARD, PAYSAFECASH, PAGO_EFECTIVO]

    Enumeration of supported Payment Option Types

    paymentDetails

    object[]

    List of payment-option-specific details.

  • Array [

    • key PaymentDetailsKey (string)

    Possible values: [PAYSAFECASH_BARCODE_TYPE, PAYSAFECASH_BARCODE_VALUE]

    Defines the available payment details keys and their meaning.

    Paysafecash-specific details:

    • PAYSAFECASH_BARCODE_TYPE - The type of the generated barcode, when using the Paysafecash payment option.
      • Valid value: CODE128
    • PAYSAFECASH_BARCODE_VALUE - The value of the generated barcode, when using the Paysafecash payment option.
      • Valid value: 1000000000000004574
    value string

  • ]

    • type ParticipantType (string)

    Possible values: [THIRD_PARTY, FIRST_PARTY]

    Default value: FIRST_PARTY

    Participant in the payment.

    description string

    Possible values: <= 50 characters

    Description of the payment.

    recipientReference string

    Withdrawal recipient id of ACTIVE withdrawal recipient for THIRD_PARTY withdrawals. If not specified during THIRD_PARTY Withdrawal creation, the withdrawal recipient must be specified during the first withdrawal step.

    fees

    object[]

    Customer fees attached to the transaction.

  • Array [

    • amount int64required

    Default value: 0

    Amount of the merchant payment, in mintor units. If currency is not specified, then the main transaction currency is used.

    currency Currency (string)

    Possible values: >= 3 characters and <= 3 characters

    Currency alphabetic code as specified by ISO 4217

    paymentReason FeePaymentReason (string)required

    Possible values: [MERCHANT_FEE, ATM_FEE, FX_FEE, PAYSAFE_FEE, OTHER_FEE, SENDER_FEE, RECIPIENT_FEE, DEPOSIT_FEE, WITHDRAWAL_FEE]

    Default value: OTHER_FEE

    Fee payment reason.

    • SENDER_FEE - Fee that will be applied to sender party of transfer collected into partner merchant wallet.
    • RECIPIENT_FEE - Fee that will be applied to recipient client of transfer collected into partner merchant wallet.
    • DEPOSIT_FEE - Fee charged for deposit transactions collected into partner merchant wallet.
    • WITHDRAWAL_FEE - Fee charged for withdrawal transactions collected into partner merchant wallet.
    • MERCHANT_FEE - Fee for the payment service collected into partner merchant wallet.
    • PAYSAFE_FEE - Fee collected by Paysafe for the provided payment service. Usually Paysafe Fee is not directly applied to customer transactions.
    • ATM_FEE - Fee for ATM service, when using prepaid cards.
    • FX_FEE - Fee applied, when payment requires currency exchange.
    • OTHER_FEE - It could be used for any additional, unspecified fees that may be applied to a transaction
    merchantId string

    The target merchant wallet id.

    recipientCurrency Currency (string)

    Possible values: >= 3 characters and <= 3 characters

    Currency alphabetic code as specified by ISO 4217

    merchantAccountId string

    The target account in which the payment is accepted. If not specified the account is determined by the main transaction currency.

    fxAmount

    object

    (In Development)

    Contains the amount in converted currency during currency conversion.

    amount integer

    Converted amount (in minor units).

    rate number

    Currency conversion rate.

    currency Currency (string)

    Possible values: >= 3 characters and <= 3 characters

    Currency alphabetic code as specified by ISO 4217

  • ]

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