Holds information about the customer verification session failure reason. It helps determine the next course of action.

Enumeration Members

INSTRUMENT_NOT_UNIQUE: "INSTRUMENT_NOT_UNIQUE"

Another customer is using the same instrument. Usually this happens when using shared bank account. Contact Paysafe support to resolve the issue.

INTERNAL_ERROR: "INTERNAL_ERROR"

Technical error in Paysafe system. Try adding instrument through new verification session.

MISSING_DETAILS: "MISSING_DETAILS"

Sufficient information could not be obtained by the bank to prove ownerhip.

NAME_MISMATCH: "NAME_MISMATCH"

The bank account information does not match the customer information in Embedded Wallet. Account can be verified by manual submission of bank statement to Paysafe support.

OTHER: "OTHER"

Unexpected error, unable to classify. Contact Paysafe support to resolve the issue.

SESSION_EXPIRED: "SESSION_EXPIRED"

Verification session expired. Start new verification session.

UNSUPPORTED_BANK: "UNSUPPORTED_BANK"

The verification process does not support the Bank.

USER_ABANDONED_PROCESS: "USER_ABANDONED_PROCESS"

The user has abondened the instrument verification process without providing enough details about their bank account.

USER_INTERACTION_ERROR: "USER_INTERACTION_ERROR"

An error occurred when user was trying to select their bank account.