CustomerDeactivationEvent
idstringrequired
Unique identifier.
deactivation objectrequired
idstringrequired
The deactivation request unique identifier.
Possible values: <= 50 characters
Example:
b3d0dca9-8e0c-4b75-8c99-0b4b8621b5b5
customerIdstring
Paysafe embedded wallet internal identifier.
Possible values: <= 20 characters
externalIdExternalId (string)
Customer identifier used in Partner system.
Possible values: non-empty
and <= 40 characters
Example:
af5c8b52-0afd-4799-85ab-fe659a076932
categoryCustomerDeactivationCategory (string)required
The customer deactivation category.
MERCHANT_INITIATED
- Indicates that the merchant is the one to initiate the customer deactivation.CUSTOMER_INITIATED
- Indicates that the customer is the one to initiate the customer deactivation.
Possible values: [MERCHANT_INITIATED
, CUSTOMER_INITIATED
]
Example:
MERCHANT_INITIATED
reasonCustomerDeactivationReason (string)required
The customer deactivation reason.
FRAUD
- The reason for requesting customer deactivation is fraud-related.INACTIVITY
- The reason for requesting customer deactivation is customer inactivity.T_C_ABUSE
- Terms & Conditions AbuseNO_SERVICE_COUNTRY
- No service country.OTHER
- The reason for requesting customer deactivation is not present in this list.
Possible values: [FRAUD
, INACTIVITY
, T_C_ABUSE
, NO_SERVICE_COUNTRY
, OTHER
]
Example:
INACTIVITY
statusCustomerDeactivationStatus (string)required
Customer deactivation request status.
MANUAL_REVIEW
- deactivation request is in manual review status without final resolution.APPROVED
- deactivation request was approved.DECLINED
- deactivation request was declined.
Possible values: [APPROVED
, DECLINED
, MANUAL_REVIEW
]
Example:
APPROVED
commentstring
Optional field that might contain additional information regarding the deactivation request review outcome.
creationTimedate-time
Deactivation request date and time.
CustomerDeactivationEvent
{
"id": "string",
"timestamp": "2021-07-15T17:54:12Z",
"deactivation": {
"id": "b3d0dca9-8e0c-4b75-8c99-0b4b8621b5b5",
"customerId": "string",
"externalId": "af5c8b52-0afd-4799-85ab-fe659a076932",
"category": "MERCHANT_INITIATED",
"reason": "INACTIVITY",
"status": "APPROVED",
"comment": "string",
"creationTime": "2024-07-29T15:51:28.071Z"
}
}