Global and terminal limits

The Pin-on-Demand system allows configuration up to 5 terminal limits on global and on terminal level.

By default only one global maximum limit of 2400 EUR (in each currency) per 12 hours is applied. If this limit is reached the terminal will be temporarily blocked.

Clarification using the 12 hour limit as example:

The 12 hour limit is not limited to 1 day but can start at 16:00 and end at 04:00 on the following day.

When a terminal requests a PaysafeCard it receives a timestamp and the 12h limit is counted from this first time stamp. If a terminal does not sell for 2 days and reconnects on day 3 it will again receive a new timestamp (e.g. 11:00). This also applies to all limits available.

Currently there are 5 Limits available:

Limit	Time frame
Limit 1	24 hours
Limit 2	5 minutes
Limit 3	2 hour
Limit 4	6 hours
Limit 5	12 hours

Global and terminal specific limits can be negotiated with PaysafeCard. Please note:

The limits should be configured so that in no case regular sales will be blocked. The limits are there for fraud prevention only.
The limits will automatically release themselves as explained above. Alternatively the limits can be reset in the Distributor Service Center.
Please note that the terminal IDs sent to PaysafeCard must be unique. If different terminals are identified by the same ID, they count for one single terminal and will quickly run into limits.

Terminal limit CSV example

The business partner has the possibility to share a list of terminals with PaysafeCard upfront. In this file the limits for specific “high load” or “high risk” terminals can be communicated to PaysafeCard.

Requests for limit changes must be sent to distribution@paysafecard.com.

The filename of the .csv file must have the following format:

[distributorid].csv

Example: 0009382795.csv

H record - Identifies the header record

| distributor_id
| |
H;0009382795`

D record - Identifies the detail record

| terminal_id
| |     terminal_limit 1 (24 hour) in currency of distributor
| |     |    terminal limit 2 (5 mins) in currency of distributor
| |     |    |   terminal limit 3 (2 hour) in currency of distributor
| |     |    |   |    terminal limit 4 (6 hour) in currency of distributor
| |     |    |   |    |   terminal limit 5 (12 hours) in currency of distributor
| |     |    |   |    |   |
D;39483;1700;300;1000;500;800

Last record - Identifies the footer record (End of File)

|   number of lines in file (including this record)
|   |
EOF;5

Full example

H;0009382795
D;39483;1700;300;1000;;
D;39486;2000;500;;;
D;39487;3000;;1000;500;1500
EOF;5

Note: If one of the limits in the file is left empty, the general limits will apply.

Shop Limits

Shop Limits have been implemented to allow business partners that have several terminals in one shop, to have a limit not only on the terminal but also on the whole shop. This can be useful for supermarkets where each cash register has it’s own terminal ID.

The shop limit is based on the highest terminal limit in one shop and is configured as a percentage. For example if the 12 hour terminal limit in a shop with 4 terminals is 500€ for each terminal and the shop limit is 50%, the shop (the 4 terminals together) can sell up to 750€, while each terminal can sell 500€.

The shop limits can be agreed with PaysafeCard and can be set individually for each specific limit (limits 1 to 5 as shown above for the global and terminal limits).

Terminal limit CSV example​

Shop Limits​

Terminal limit CSV example

Shop Limits