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Failed Reason Codes

The table below contains all possible values of the failed_reason_code parameter and their corresponding meanings. Failed reason codes are mappings of the codes Skrill receives from external processors and any failures due to internal procedures.

CodeDescription
1Referred by Card Issuer
2Invalid Merchant
3Pick up Card
4Declined by Card Issuer
5Insufficient funds
6Transaction failed
7Incorrect PIN
8PIN tries exceed - card blocked
9Invalid Transaction
10Transaction frequency limit exceeded
11Invalid Amount/ Amount too high /Limit Exceeded
12Invalid credit card or bank account
13Invalid Card Issuer
15Duplicate transaction
19Retry transaction
24Card expired
27Requested function not available
28Lost/Stolen card
30Format Failure
31Limit exceeded with provider
32Card Security Code (CVV2/CVC2) Check Failed
34Illegal Transaction
37Card restricted by Card Issuer
38Security Violation
42Card blocked by Card Issuer
44Card Issuing Bank or Network is not available
45Processing error - card type is not processed by the authorization centre
51System error
58Transaction not permitted by acquirer
63Transaction not permitted to cardholder
67BitPay session expired
70Customer failed 3DS verification
80Fraud rules declined
81Matching criteria not met
98Error in communication with provider
99Other
102The provided 6-digit code is invalid
103The provided 6-digit code is expired
110Cancelled by user
115Abandoned