Glossary

This section provides a description of key terms used in this guide.

Term	Explanation
Automated Payments Interface (API)	The API is a collection of tools that enables merchants to execute requests to the Skrill Wallet Checkout. For example: to send money, make 1-tap payments, make refunds, check the status of transactions, and download reports.
Browser	Application that enables a customer or merchant to access web pages. Examples include: Internet Explorer, Google Chrome and Mozilla Firefox.
Chargeback	The return of funds, previously authorised in a transaction, to a customer, which is initiated by their bank. The merchant may incur an administration cost for Skrill processing the dispute, in addition to any amount eventually credited back to the customer.
Concatenation	Combining of multiple fields or parameters into a single text string or parameter.
Credit card	A type of payment card that allows customers to pay for goods and services using funds that are loaned. The loan must be paid back within a specified period. Interest is typically charged on the balance after a grace period (typically 20-55 days). Examples: Visa, MasterCard, Diners, and Amex. See also Debit card.
Customer ID	Unique identifier for the customer or merchant's Skrill digital wallet account.
Customer services team	Skrill team responsible for end-customer support queries. Also referred to as the Skrill Help Team. See also Merchant Services team.
Debit card	A type of payment card that provides customers with instant access to funds in their bank account. Unlike credit cards, payments using a debit card are immediately taken from the customer's account, instead of being paid back later. So, the customer must have sufficient funds in their account or an agreed overdraft limit to cover the payment.
Dynamic descriptor	An option that allows merchants to have their trading or brand name shown on the bank or credit card statement of the customer. The description can be changed on a per transaction basis. This option is only supported for Klarna and Direct Debit.
HTML POST	Integration method where the merchant sends details to the Skrill Wallet Checkout using a standard HTML form that posts this information in the HTML header.
Integration	Process undertaken by merchants to ensure that their website or shopping cart can connect to and communicate with Skrill.
ISO country codes	3-digit country code of the International Standards organisation (ISO) that identifies the country. For example, GBR for United Kingdom. ISO country codes also exist in a 2-digit format.
ISO currency codes	3-digit currency code of the International Standards Organisation (ISO) that identifies the currency. For example, GBP for British Pound.
Klarna	Klarna is a real-time bank transfer payment method (was called Sofort). Customers can initiate a credit transfer during their online purchase - the transfer order is instantly confirmed to the merchant, allowing an instant delivery of goods and services.
Merchant Services team	Skrill team responsible for providing technical and service support to merchants.
My Account	Merchant and customer account administration portal that enables viewing of transactions and transferring funds.
Online Bank Transfer	A payment method enabling customers to transfer funds from their bank accounts to their Skrill account in real-time.
Payment Methods parameter	Option that allows merchants to pre-select the payment method they want to display first to customers on the payment page.
Payment form	Form used to collect payment method details from the customer during an online transaction.
Payment option or payment method	The payment method used by the customer, such as debit card, credit card and bank transfer. Note that in the payments industry, the terms payment method, payment option and payment type are often used interchangeably.
Real-time	An event that occurs instantly or within a short period, such as seconds or minutes. For a real-time transaction, the customer, merchant or Skrill receive a response to the transaction request while the customer is still online.
Reason code	Every transaction has a reason code, which indicates the status of the transaction. Skrill receives a variety of reason codes from the bank or scheme authorising the transaction and consolidates these before providing them to merchants.
Skrill 1-Tap	Skrill product that enables customers to pay online with a single tap or click. It enables merchants to automatically debit transactions from the customer's Skrill account without the customer having to authorise each time.
Skrill Digital Wallet	Skrill's Digital Wallet, enabling customers to link cards and pay directly from their wallet account using cards or bank transfer. Up to 4 payment cards and 10 bank accounts can be linked to a wallet account.
Skrill Wallet Checkout	Skrill's secure page for processing transactions using a customer's Skrill account. Merchants connect to the Wallet Checkout, which will then process transactions from their website.
Transaction	Each financial interaction with the Skrill Wallet Checkout is referred to as a transaction. Transactions are linked to payments.
Transaction ID	Unique ID assigned to a transaction by the Skrill Wallet Checkout.
Transaction status	Each transaction on the Skrill Wallet Checkout is given a status. This includes: processed, pending, cancelled, failed, and chargeback.