Appendix H: Failed Reason Codes
The table below contains all possible values of the failed_reason_code parameter and their corresponding meanings. Failed reason codes are mappings of codes Skrill receives from external processors and failures due to internal procedures.
| Code | Description |
|---|---|
01 | Referred by Card Issuer |
02 | Invalid Merchant. Merchant account inactive. |
03 | Pick-up card |
04 | Declined by Card Issuer |
05 | Insufficient funds |
06 | Merchant/NETELLER/Processor declined |
07 | Incorrect PIN |
08 | PIN tries exceed - card blocked |
09 | Invalid Transaction |
10 | Transaction frequency limit exceeded |
11 | Invalid Amount format. Amount too high. Amount too low. Limit Exceeded. |
12 | Invalid credit card or bank account |
13 | Invalid card Issuer |
15 | Duplicate transaction reference |
19 | Authentication credentials expired/disabled/locked/invalid. Cannot authenticate. Request not authorized. |
20 | Neteller member is in a blocked country/state/region/geolocation |
22 | Unsupported Accept header or Content type |
24 | Card expired |
27 | Requested API function not supported (legacy function) |
28 | Lost/stolen card |
30 | Format Failure |
31 | Limit exceeded with provider |
32 | Card Security Code (CVV2/CVC2) Check Failed |
34 | Illegal Transaction |
35 | Member/Merchant not entitled/authorized. Account closed. Unauthorized access. |
37 | Card restricted by Card Issuer |
38 | Security violation |
42 | Card blocked by Card Issuer |
44 | Card Issuing Bank or Network is not available |
45 | Processing error - card type is not processed by the authorization centre |
51 | System error |
58 | Transaction not permitted by acquirer |
63 | Transaction not permitted for cardholder |
64 | Invalid accountId/country/currency/customer/email/field/merchant reference/ merchant account currency/term length/verification code. Account not found/ disabled. Entity not found. URI not found. Existing member email. Plan already exists. Bad request. |
67 | BitPay session expired |
68 | Referenced transaction has not been settled |
69 | Referenced transaction is not fully authenticated |
70 | Customer failed 3DS verification |
80 | Fraud rules declined |
81 | Matching criteria not met |
98 | Error in communication with provider |
99 | Other |
102 | The provided 6-digit code is invalid (Przelewy24) |
103 | The provided 6-digit code is expired (Przelewy24) |
104 | PSC Customer name matching failed |
110 | Cancelled by user |
115 | Abandoned |