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CustomerDeactivationRequest

categoryCustomerDeactivationCategory (string)required

The customer deactivation category.

  • MERCHANT_INITIATED - Indicates that the merchant is the one to initiate the customer deactivation.
  • CUSTOMER_INITIATED - Indicates that the customer is the one to initiate the customer deactivation.

Possible values: [MERCHANT_INITIATED, CUSTOMER_INITIATED]

Example: MERCHANT_INITIATED
reasonCustomerDeactivationReason (string)required

The customer deactivation reason.

  • FRAUD - The reason for requesting customer deactivation is fraud-related.
  • INACTIVITY - The reason for requesting customer deactivation is customer inactivity.
  • T_C_ABUSE - Terms & Conditions Abuse
  • NO_SERVICE_COUNTRY - No service country.
  • OTHER - The reason for requesting customer deactivation is not present in this list.

Possible values: [FRAUD, INACTIVITY, T_C_ABUSE, NO_SERVICE_COUNTRY, OTHER]

Example: INACTIVITY
feedbackstring

Customer deactivation feedback.

Possible values: <= 256 characters

Example: I am not using this wallet anymore.
CustomerDeactivationRequest
{
  "category": "MERCHANT_INITIATED",
  "reason": "INACTIVITY",
  "feedback": "I am not using this wallet anymore."
}