Instrument Verification Failed Status Reason
Holds information about the customer verification session failure reason. It helps determine the next course of action.
- UNSUPPORTED_BANK - The verification process does not support the Bank.
- NAME_MISMATCH - The bank account information does not match the customer information in Embedded Wallet. Account can be verified by manual submission of bank statement to Paysafe support.
- INSTRUMENT_NOT_UNIQUE - Another customer is using the same instrument. Usually this happens when using shared bank account. Contact Paysafe support to resolve the issue.
- INTERNAL_ERROR - Technical error in Paysafe system. Try adding instrument through new verification session.
- SESSION_EXPIRED - Verification session expired. Start new verification session.
- MISSING_DETAILS - Sufficient information could not be obtained by the bank to prove ownerhip.
- USER_ABANDONED_PROCESS - The user has abondened the instrument verification process without providing enough details about their bank account.
- USER_INTERACTION_ERROR - An error occurred when user was trying to select their bank account.
- OTHER - Unexpected error, unable to classify. Contact Paysafe support to resolve the issue.
string
Possible values: [UNSUPPORTED_BANK
, NAME_MISMATCH
, INSTRUMENT_NOT_UNIQUE
, MISSING_DETAILS
, INTERNAL_ERROR
, SESSION_EXPIRED
, USER_ABANDONED_PROCESS
, USER_INTERACTION_ERROR
, OTHER
]